Self Awareness Consultancy International, are the UK's and USA's leading consultancy and training specialists in Conflict Management, Family Assistance, Substance Abuse Awareness and Stress Management.

Our experience has enabled us to develop training partnerships with globally recognised organisations. Please see below:

	Federal Bureau of Investigation Office for Victim Assistance
The Office for Victim Assistance (OVA) manages day-to-day operational aspects of the Victim Assistance Program (VAP) in FBI field offices across the USA and internationally. FBI victim specialists are available to personally assist victims of federal crimes investigated by the division or field office. In addition, the OVA is responsible for providing training and information that helps to equip FBI agents and other FBI personnel to work effectively with victims. Some of the available services include state crime victims compensation programs, rape crisis centres, homicide bereavement support groups, mental health counselling, and special services for child victims. SAC International provides training for key support staff and members of the Victim Assistance Response Team.
	The United Kingdom's Healthcare System
The National Health Service is the United Kingdom’s socialised medicine system. Staff who work within the Service are faced with escalating forms of aggression and violence. On a daily basis, staff deal with aggression both on the telephone and face to face from members of the public. SAC International is the UK’s premier consultancy and training provider in managing aggressive and violent situations within the NHS.
	The United Kingdom's National Probation Service
The National Probation Service (NPS) is a major component in reducing crime. The NPS are actively committed to rehabilitate offenders given community sentences and those released from prison. They enforce the conditions of their court orders and release license’s and take whatever steps in their power to protect the public. In the course of their work they face verbal and physical aggression. Staff can face situations where their personal safety is at risk. SAC International is the largest independent consultancy and training provider to the NPS in personal safety, managing aggression and violence and substance misuse.

We provide training in the following areas:

• Personal Awareness
• Foreseeing and defusing aggressive and violent behaviour
• Managing telephone aggression
• Lone working in the community
• Mass fatality family assistance
• Drug awareness
• Personal assault disengagement
• Physical interventions
• Stress/Critical Incident Stress Management
• Trauma and Grief Support

The training programs are designed to:

• Enable staff to examine their existing knowledge and attitudes
• Discuss approaches to working practice
• Develop self awareness
• Provide a platform to practice individual and team intervention techniques
• Promote a safer working environment

Training Objectives:

• A reduction in occupational assault.
• A reduction in employee absence from the workplace
• Reduced staff turnover
• Improved staff morale engendering a higher quality of care

All training is conducted in a proactive and interactive forum.

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