Prevention and Defusing

This programme is designed for staff that
have regular contact with individuals who display challenging behaviour.
PROGRAMME OBJECTIVES
Promote self awareness.
Highlight client, staff and
environmental factors that might predispose, precipitate and perpetuate
challenging behaviour.
Recognise signs and symptoms of
aggression.
Evaluate and enhance communication
skills.
Examine triggers of aggression and
violence.
Identify behaviour within yourself and
others that may contribute to aggression and violence.
Examine the importance of non verbal
communication.
Highlight legal, ethical, and
professional issues concerning challenging behaviour.
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