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aggression
aggression and conflict training
breakaway training
challenging behaviour
conflict resolution training
control and restraint
dealing with verbal aggression
defusing violent behaviour
defusion
diffusing aggression
drug awareness
drug awareness training
managing aggression
Managing telephone aggression
managing violence
personal assault disengagement
physical interventions
preventing aggressive behaviour
preventing violent behaviour
prevention and defusing
staff safety at work
conflict resolution training
breakaway training
telephone aggression

Self Awareness Consultancy - Managing Violence & Aggression in the Workplace

Training Options
aggression and conflict training

We believe that your organisation has its own unique requirements. Through consultation our aim is tailor a programme to meet those requirements.

Using the unique SACint teaching system and theory modules we can offer flexibility when planning your training.

CONSULTANCY SERVICE

Stand alone consultancy service available for all aspects of conflict management and drug awareness.

CONTROLLABLE COSTS

Tailored training to meet your requirements enables you to control costs.

breakaway training

Prevention and Defusing
prevention and defusing

This programme is designed for staff that have regular contact with individuals who display challenging behaviour.

PROGRAMME OBJECTIVES

Promote self awareness.

Highlight client, staff and environmental factors that might predispose, precipitate and perpetuate challenging behaviour.

Recognise signs and symptoms of aggression.

Evaluate and enhance communication skills.

Examine triggers of aggression and violence.

Identify behaviour within yourself and others that may contribute to aggression and violence.

Examine the importance of non verbal communication.

Highlight legal, ethical, and professional issues concerning challenging behaviour.

Training programmes for family assistance in government mass fatality response.

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prevention and defusing

Telephone Aggression
Telephone aggression

PROGRAMME OBJECTIVES

Identify factors within yourself and others that may contribute to an aggressive telephone call.

Recognise verbal signs of aggression.

Examine triggers of verbal aggression.

Develop communication skills required for defusing potentially aggressive situations.

Evaluate strategies for dealing with telephone aggression.

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managing telephone aggression

Lone Working
control and restraint

We provide a specialised programme tailored to the specific needs of staff who work alone, encompassing:

Residentially based staff.

Community based staff.

PROGRAMME OBJECTIVES

Provide strategies for preventing and defusing challenging behaviour.

Provide safety strategies specific to lone working.

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conflict resolution training

Personal Assault
Disengagement
personal assault disengagement

All techniques are non pain inducing. The techniques are controlled to ensure the highest safety standards.

PROGRAMME OBJECTIVES

Promote self awareness.

Enhance personal safety.

Attain effective skills in personal evasion.

Attain effective disengagement techniques from physical assault.

Raise safety levels when dealing with challenging behaviour.

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personal assault disengagement

Physical Interventions
physical interventions

All techniques are non pain inducing. The techniques are controlled to ensure the highest safety standards.

PROGRAMME OBJECTIVES

Attain effective non pain inducing holds required to deal with a crisis incident.

Highlight communication skills required to defuse aggression before and during the supportive therapeutic hold.

Provide safe techniques to separate two individuals fighting.

Equip staff with effective de-escalation techniques.

Provide effective therapeutic holds for escorting an individual in a dignified supportive manner.

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physical interventions

Drug Awareness
drug awareness training

PROGRAMME OBJECTIVES

Examine possible reasons for drug use.

Heighten the recognition of drug types.

Raise awareness of the steps to addiction.

Develop skills for recognising signs of drug use.

Develop skills for managing an individual under the influence of a substance.

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drug awareness training

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